Overnight Rental Property Management

Full Service Overnight Rental Property Management

“Homes Not Alone, LLC is your premier overnight rental property management company where our priority is maximizing your investment property’s potential”.

Marketing & Rental Booking

Services:

Each property is listed on our company website as well as VRBO and Airbnb (Other rental booking sites available at owner’s request).
We boast VRBO’s “Premier Host” and Airbnb’s “Super Host”, both accolades earned from consistently achieving high benchmark standards required by each company.
New in 2022: Previous guest direct marketing, engaging Facebook
and Instagram pages, and a company listing on Visitmysmokies.com
Our team receives, monitors, and manages all aspects of a guest’s stay and emergencies, taking the load off owners.

Services:

Local professional cleaning service provides regular cabin cleaning.
Each property receives an in-person inspection by our Property Inspector after every clean to ensure quality standards.
Continuous aspects of deep cleaning are scheduled periodically throughout the year to maintain all aspects of the property.
Regular maintenance and emergency repairs are handled by a professional maintenance company in a timely manner.
For stand-alone properties, landscaping and lawn care can be arranged (additional fees apply)

Property Care & Maintenance

What Our Overnight Rental Owners Say

Pam is AMAZING!
She is very professional, prompt, courteous and efficient. We are so blessed to have her experience in handling the management of our investment property.

My husband and I are new to the vacation rental industry and having ”Homes Not Alone” as a resource and service has been very valuable. We cannot be there to see to things around the cabin and they are always easy to reach via phone or internet. We plan to use their services whenever needed. They seem to be able to manage just about anything a home would need and have so many reliable connections to make sure things are done right. Thanks for everything!!!

Our property has abundant five-star reviews from guests who have been thrilled with the property and service Pam, Bruce and Jason provide. They are always looking for ways to improve the experience our guests have, and to improve the property. We have 100% confidence in their management and feel they do a better job than we could ourselves. They are hard working, conscientious, and able to take on any of the many situations that may arise during a visit.

We have had the pleasure of getting to know Pam Burnup over the last 1 ½ yrs while she has managed our rental property. We could never have done it without her. She has been with us through the devastation of the Gatlinburg fires and helped us in countless ways, many that go above and beyond typical management roles. This includes coming to my rescue the night of the fire and taking my dog and I in. Truly above and beyond!! Pam has a gift for PR and managing people beautifully, all the while being able to determine who the best choice of renters might be. She has maintained a five star rating for our property and we receive numerous compliments on her behalf. She knows the local contractors and keeps our house in beautiful shape inside and out. What I like the most is her availability. She’s always a phone call away. I value our partnership and appreciate all she does to keep our house maintained to the highest standards. Hands down, we made the best choice in choosing Homes Not Alone and Pam Burnup as our partner in this endeavor.