“Pam Burnup of Homes Not Alone, Inc. has been a God-send to us.  My husband and I purchased a beautiful condo in Pigeon Forge for our eventual retirement, but wanted to use it as long-term rental until that time.  We currently live in another state and didn’t know how we could accomplish all that needed to be done.  Our realtor introduced us to Pam and the transition was made an easy one from that point.  We scheduled renovation and then arranged the rental listing.   Pam stepped in and supervised the completion of the renovation, the clean-up afterwards and showing of the property, even taking applications and checking credit and references.  She always went the extra mile.  She is precise, caring, friendly and professional.   Not only did we get wonderful assistance, but have gained a good friend. “
– The Martins

“I have known Pam and Bruce Burnup for years and in my experience they have been not only trustworthy and honest but also go above and beyond to do things right-and with a smile. These are rare characteristics to be sure. Every client to whom I have referred their services to have become pleased customers and big fans too. I whole heartedly endorse their services.”
– Jason White

“My husband and I are new to the vacation rental industry and having ”Homes Not Alone” as a resource and service has been very valuable. We cannot be there to see to things around the cabin and they are always easy to reach via phone or internet. We plan to use their services whenever needed. They seem to be able to manage just about anything a home would need and have so many reliable connections to make sure things are done right. Thanks for everything!!! “
– Tom and Leslie

“Pam and Bruce Burnup are wonderful to work with. They are friendly, smart, conscientious and completely trustworthy. I am glad I have them to look after my home.”
– Robin and Jeff

“Pam is AMAZING! She is very professional, prompt, courteous and efficient. We are so blessed to have her experience in handling the management of our investment property.”
– Julie

“Our property has abundant five-star reviews from guests who have been thrilled with the property and service Pam, Bruce and Jason provide. They are always looking for ways to improve the experience our guests have, and to improve the property. We have 100% confidence in their management and feel they do a better job than we could ourselves. They are hard working, conscientious, and able to take on any of the many situations that may arise during a visit.”
– Barbara

“Smoky Mountain Homes Not Alone is appropriately named. My husband and I bought a home in the Smoky Mountains 2 years ago. We met Pam Burnup (Owner of Smoky Mountain Homes Not Alone), her husband Bruce, and son Jason, through our real estate agent. There are only 2 things that you need to know about them…they are the kindest and most honest people you will ever meet. Whether you are looking for a rental in the Smoky Mountains, or own a home, I can assure you that they will exceed your requirements for every detail you are looking for. They inspect our home weekly, if there are any problems they know only the best professionals and gets the problem corrected immediately. We are so pleased with this company and how hard they work to please. Housekeeper is meticulous. We are advised immediately if there are problems. Christmas morning we had a pet emergency, I called Pam (and yes, she answered) she calmly and expertly handled our emergency. I ordered appliances which could not be delivered when we were there, they came and coordinated delivery and installation.
I highly recommend Smoky Mountain Homes Not Alone.”
– Denise