“Pam Burnup of Homes Not Alone, Inc. has been a God-send to us. My husband and I purchased a beautiful condo in Pigeon Forge for our eventual retirement, but wanted to use it as long-term rental until that time. We currently live in another state and didn’t know how we could accomplish all that needed to be done. Our realtor introduced us to Pam and the transition was made an easy one from that point. We scheduled renovation and then arranged the rental listing. Pam stepped in and supervised the completion of the renovation, the clean-up afterwards and showing of the property, even taking applications and checking credit and references. She always went the extra mile. She is precise, caring, friendly and professional. Not only did we get wonderful assistance, but have gained a good friend. “
– The Martins
About Homes Not Alone
We provide “peace of mind” to our clients in the following ways
- Our services are flexibly structured to the individual needs of each client
- We custom tailor our service to accommodate; a vacant primary residence, a second home, an investment property, a vacation rental property, etc.
- Having local representatives’ onsite protects your investment in a number of ways. Scheduled inspections and special event inspections have already saved our clients damage from storms, power outages and wildfires. In other cases, damage from issues like; wind, precipitation, plumbing leaks, intrusion, and home systems failure have averted costly whole house mold events that potentially can jeopardize your investment.
- Utilizing the resources of a small; (licensed and insured) family owned business allows our clients a more personalized care for their property. We save customers time and money by our ability to get quotes on cleaning and maintenance. In your absence we can meet your contractors, send you progress reports on projects, accept deliveries, meet utility personnel and a host of other scenarios. Our services allow you to maximize your vacation time in the Smokies and to keep the value in your property investment.
Our Mission
To act on your behalf. We assist in protecting the value of your real estate investment, here in the Tennessee Smokies during your absence.
Our clients realize that continuous care and attention are key components for boosting the investment value of any property. Initial meetings establish your maintenance requirements, and allow us to act on your behalf, with various service options. We provide the highest level of integrity, and seek the ultimate level of excellence in the services offered through our company.
Smoky Mountain Homes Not Alone, LLC provides “peace of mind” to our clients. The various options we make available enhances each visit you, our homeowners, makes to your property or that your overnight rental guests makes to the property. We strive for excellence!
Thank you for entrusting us with your property!!
It’s more reasonable than you think!
Pam and Bruce Burnup, Owners
Jason Burnup, Property Manager
Call today for a specialized quote!! 865-310-9033
Email: homesnotalone@gmail.com
Serving:
Gatlinburg Pigeon Forge Sevierville Wears Valley and Surrounding Areas
Testimonials
“I have known Pam and Bruce Burnup for years and in my experience they have been not only trustworthy and honest but also go above and beyond to do things right-and with a smile. These are rare characteristics to be sure. Every client to whom I have referred their services to have become pleased customers and big fans too. I whole heartedly endorse their services.”
– Jason White, Realtor
“My husband and I are new to the vacation rental industry and having ”Homes Not Alone” as a resource and service has been very valuable. We cannot be there to see to things around the cabin and they are always easy to reach via phone or internet. We plan to use their services whenever needed. They seem to be able to manage just about anything a home would need and have so many reliable connections to make sure things are done right. Thanks for everything!!! “
– Tom and Leslie
“Pam and Bruce Burnup are wonderful to work with. They are friendly, smart, conscientious and completely trustworthy. I am glad I have them to look after my home.”
– Robin and Jeff
“Pam is AMAZING! She is very professional, prompt, courteous and efficient. We are so blessed to have her experience in handling the management of our investment property.”
– Julie
“Our property has abundant five-star reviews from guests who have been thrilled with the property and service Pam, Bruce and Jason provide. They are always looking for ways to improve the experience our guests have, and to improve the property. We have 100% confidence in their management and feel they do a better job than we could ourselves. They are hard working, conscientious, and able to take on any of the many situations that may arise during a visit.”
– Barbara
“Smoky Mountain Homes Not Alone is appropriately named. My husband and I bought a home in the Smoky Mountains 2 years ago. We met Pam Burnup (Owner of Smoky Mountain Homes Not Alone), her husband Bruce, and son Jason, through our real estate agent. There are only 2 things that you need to know about them…they are the kindest and most honest people you will ever meet. Whether you are looking for a rental in the Smoky Mountains, or own a home, I can assure you that they will exceed your requirements for every detail you are looking for. They inspect our home weekly, if there are any problems they know only the best professionals and gets the problem corrected immediately. We are so pleased with this company and how hard they work to please. Housekeeper is meticulous. We are advised immediately if there are problems. Christmas morning we had a pet emergency, I called Pam (and yes, she answered) she calmly and expertly handled our emergency. I ordered appliances which could not be delivered when we were there, they came and coordinated delivery and installation.
I highly recommend Smoky Mountain Homes Not Alone.”
– Denise
“We have had the pleasure of getting to know Pam Burnup over the last 1 ½ yrs while she has managed our rental property. We could never have done it without her. She has been with us through the devastation of the Gatlinburg fires and helped us in countless ways, many that go above and beyond typical management roles. This includes coming to my rescue the night of the fire and taking my dog and I in. Truly above and beyond!! Pam has a gift for PR and managing people beautifully, all the while being able to determine who the best choice of renters might be. She has maintained a five star rating for our property and we receive numerous compliments on her behalf. She knows the local contractors and keeps our house in beautiful shape inside and out. What I like the most is her availability. She’s always a phone call away. I value our partnership and appreciate all she does to keep our house maintained to the highest standards. Hands down, we made the best choice in choosing Homes Not Alone and Pam Burnup as our partner in this endeavor.”
– Mike & Dana – KY
“I have been very fortunate to have Pam Burnup\Homes Not Alone watching over my Chalet in Gatlinburg. I never worry while I’m away as Pam and her awesome family are always on top of everything. I’m notified if any repairs occur and it is taken care of very quickly. Pam is the best to give you “peace of mind” and I highly recommend her.”
– Judy – FL